Hello! I'm Monika, a seasoned UX leader, design strategist, and certified Design Thinking facilitator.
With nearly two decades of experience, I've led multidisciplinary teams delivering transformative digital experiences for Fortune 100 companies. My background spans large matrixed, multinational organizations on enterprise-wide initiatives for brands like Johnson & Johnson, Verizon, Allstate, Humana, W.W. Grainger, HSBC Global Bank, CDW, and AT&T.
My journey began in visual design and evolved into strategic UX leadership and research. Throughout my career, I've driven innovative ventures from product vision and strategy through execution, championing insight-led, data-driven, human-centered experiences that deliver measurable business impact.
To deepen my research expertise, I completed a UX Research Talent Share at Allstate while maintaining managerial responsibilities. This enabled me to co-lead mobile discovery efforts, conduct comprehensive competitive analysis, and advance Jobs-to-be-Done initiatives that evolved our mobile application strategy.
BRANDS I’VE COLLABORATED WITH
Senior Design Strategist, Program Transformation & Design Systems
Johnson & Johnson
Remote
2025 - present
As a Certified Practitioner & Facilitator trained in LUMA Institute design methods, I expertly facilitate workshops and strategic planning sessions to frame complex problems, align stakeholders, and guide design innovation. I deploy systems thinking to develop scalable design frameworks and lead teams through ambiguous discovery periods with confidence and clarity.
As a people leader, I build high-performing teams by prioritizing growth, removing obstacles, and creating inclusive environments where creativity thrives. I'm energized by purposeful collaboration and foster cultures where individuals deliver exceptional work while expanding their impact and capabilities.
EXPERIENCE HIGHLIGHTS
Associate Director Experience Design, Global E-commerce
Verizon
Basking Ridge, NJ
2024 - 2025
UX Manager, Product & Visual Design
Allstate
Chicago, IL
2017 - 2020
UX Manager & Strategist, Consumer Self-Service & B2B
Allstate
Chicago, IL
2020 - 2023
UI/UX Design Lead, B2B
Allstate
Chicago, IL
2014 - 2017
LEADERSHIP QUALITIES
EDUCATION & TRAINING
Loyola University Chicago
B.A. Economics
Honors - Dean’s List
Northwestern University
School of Continuing Studies
Art Therapy Certificate
VOLUNTEER - Allstate 2016-2019
Co-led enterprise-wide talks on Positive Psychology topics to
foster positivity and improve performance and teamwork.
Please click here to view my resume.
Northwestern University
Kellog School Of Management
Leading with Data Analytics
Training
Wholebeing Institute
Positive Psychology
Certificate
Conducted a talk for the product team on team building based on evidence-based positive psychology principles and reserch.
Led global B2B e-commerce portfolio generating 90% of company revenue while coaching 20 designers across US and India. Conducted comprehensive audits uncovering 50% funnel drop-off rates, directed vendor partnerships transforming critical self-service flows, and expanded design system capabilities—accelerating design cycles by 30%.
Leading strategic transformation of an enterprise marketing design system serving 70+ pharmaceutical brands. Preparing and facilitating enterprise-wide 2026 planning workshops, created strategic roadmap streamlining 43 metrics to 18 outcomes, led discovery across 7 agency personas and multi-system ecosystems, and established change management strategies to increase adoption
Led UX strategy for life and business insurance portfolios with cross-disciplinary teams of 8-10. Launched commercial auto platform generating $300M+ in revenue in 100 days, delivered three life insurance products increasing quoting by 6% while reducing approval time from days to minutes, and introduced first-of-its-kind subscription insurance platform.
Evolved design system to 80%+ adoption through governance frameworks and team enablement. Orchestrated mobile integration for two acquired companies, led C-suite innovation workshops resulting in 2 of 10 concepts approved, and navigated organizational change including rebranding and Sketch-to-Figma migration.
Joined as hire #14 and helped build UX practice from ground up. Led $120M transformation of 7-application agent suite, pioneered company's first enterprise design system scaling to 40+ teams within first year, and managed 12 paired design teams improving efficiency by 20-25%.
Vision & Purpose | Creativity & Innovation | Inspire Others | Empathy | Honesty & Integrity | Transparency | Humility
LUMA Institute
User-Centered Design Thinking
Facilitator Certificate
Allstate
SAFE Agile Methodology
Training
Wrote monthly articles for Allstate’s Woman’s Network blog on well-being and stress management.
UX STRAT
UX Strategy
Workshop
I led weekly mindfulness sessions for the whole marketing organization.